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How to Check on the Status of a
Good Cause Waiver

If an individual being considered for employment reveals the existence of a Good Cause Waiver or reveals the existence of an otherwise disqualifying circumstance, it is the employer’s responsibility to verify whether a Good Cause Waiver was granted and if the waiver is still valid. The employer should call the Family Care Safety Registry toll-free access line at 1-866-422-6872 and ask to have a Good Cause Waiver verified. The employer will need to provide the individual’s full name, social security number, and date of birth in order to obtain verification of the waiver. The request for a Good Cause Waiver verification can also be faxed to the Family Care Safety Registry at 573-522-6981. Verbal verification with be provided over the telephone and follow-up written verification can either be mailed or faxed to you.