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Frequently Asked Questions

What is the Good Cause Waiver?
What background screening findings disqualify an individual from employment in section 660.317, RSMo?
What background screening findings are not eligible to be waived?
As an employer, can I hire anyone who has a disqualifying finding (identified in section 660.317, RSMo.) reported in their background screening while awaiting the results of the Good Cause Waiver application?
Who do I contact to determine whether an employee may work conditionally?
How do I apply for a Good Cause Waiver?
What information is required to be submitted when applying for a Good Cause Waiver?
What information is taken into consideration during the review of the Good Cause Waiver application?
What should I do if I can't get certified court documents for my criminal offense(s)?
If a Good Cause Waiver application is denied, can I reapply?
As an employer, how do I verify that a Good Cause Waiver has been granted or is still valid?

What is the Good Cause Waiver?

Section 660.317, RSMo, requires regulated health care employers, such as a long-term care facility, hospital, home health agency, in-home service provider under contract with the Department of Health and Senior Services, hospice, or adult day care provider to obtain background screenings prior to hiring an employee. For in-home services providers and home health agencies, this includes checking the Family Care Safety Registry (Sections 210.900 – 210.936, RSMo.) This statute states that an individual with a certain type of finding identified in their background screening cannot be hired by these employers. However, in certain circumstances, the individual has the right to apply for a good cause waiver that, if granted, would allow them to be employed

What background screening findings disqualify an individual from employment in section 660.317, RSMo?

The answer to this question depends upon the type of employer and the type of background screening finding identified:

  • An individual who has committed a specific type of felony conviction (crimes against persons) is disqualified from employment in a regulated nursing home, hospital or hospice.

  • An individual who is identified on the Employee Disqualification List maintained by the Department of Health and Senior Services is disqualified from employment in a regulated nursing home, hospital, home health agency, hospice, adult day care or by an in-home service provider under contract with the Department of Health and Senior Services.

  • An individual who has a finding reported by the Family Care Safety Registry (FCSR) cannot be employed by a regulated home health agency or in-home service provider under contract with the Department of Health and Senior Services. Findings reported by the FCSR include substantiated child abuse/neglect finding, open criminal record, placement on the Department of Health and Senior Services’ Employee Disqualification List, placement on the Department of Mental Health’s Employee Disqualification Registry, or denial/revocation/suspension of a foster parent license.

What background screening findings are not eligible to be waived?

The Employee Disqualification List (EDL) maintained by the Department of Health and Senior Services. Individuals who have been placed on the EDL must follow the provisions of Section 660.315.13, RSMo, to have their placement on the EDL reviewed.

As an employer, can I hire anyone who has a disqualifying finding (identified in section 660.317, RSMo.) reported in their background screening while awaiting the results of the Good Cause Waiver application?

Employers are responsible for ultimately making their own hiring/firing decisions. However, employers may choose to retain an employee hired prior to August 28, 2003 (the effective date of SB 556) who has a disqualifying finding as long as the individual has made an application for a good cause waiver. Any individual newly hired on or after August 28, 2003 may be employed following submission of a completed waiver application on a conditional basis to provide in-home services or home health services to clients or patients while they await the results of the waiver process if:

  1. The applicant has never been convicted of, pled guilty to or nolo contendere in this state or any other state and has never been found guilty of a crime which if committed in Missouri would be a class A or B felony violation of chapter 565, RSMo (Offenses Against the Person); chapter 566, RSMo (Sexual Offenses), or chapter 569, RSMo (Robbery, Arson, Burglary and Related Offenses), or any violation of subsection 3 of section 198.070, RSMo (required reporter that knowingly fails to report abuse or neglect of a resident of a residential care, intermediate care or skilled nursing facility) or section 568.020, RSMo (Incest); and

  2. The applicant is not listed on the Department of Health and Senior Services Employee Disqualification List established pursuant to section 660.315, RSMo.
    If a good cause waiver is denied to an applicant employed on or after August 28, 2003, on a conditional basis, the conditional employment shall immediately terminate.

Who do I contact to determine whether an employee may work conditionally?

Employers must follow the rules and regulations issued to them by the agency that licenses or regulates them.  Questions about conditional employment can be directed to the Department of Health and Senior Services licensing or quality assurance program staff assigned to work with the provider:

Consumer Directed Services:  Please call 573-526-8546 or click here to proceed to the Consumer Directed Services website.

How do I apply for a Good Cause Waiver?

Applications for a good cause waiver may be obtained by contacting the Family Care Safety Registry, using the toll-free access line, 1-866-422-6872. The good cause waiver packet, including the waiver application form, can be requested by writing the Good Cause Waiver Program, Missouri Department of Health and Senior Services, PO Box 570, Jefferson City, MO 65102, or may be downloaded from the internet at www.dhss.state.mo.us/goodcausewaiver.

What information is required to be submitted when applying for a Good Cause Waiver?

A completed Application for Good Cause Waiver form, MO 886-3654 (9-03). The form can be downloaded from the internet at www.dhss.state.mo.us/goodcausewaiver.

  • If the disqualifying finding is criminal history, attach criminal history record from the Family Care Safety Registry or the Missouri State Highway Patrol and certified court document for each disqualifying offense. (If a certified court document is not obtainable, a written and signed statement from the court indicating that no such record exists must be submitted.)

  • If the disqualifying finding is substantiated child abuse/neglect or foster parent denial/revocation/suspension, attach certified investigation report from the Department of Social Services.

  • If the disqualifying finding is due to inclusion on other background check lists in the Family Care Safety Registry, attach a certified investigative report or other documentation of the incident(s) that resulted in inclusion on the list.

  • One sponsorship letter from a current or potential employer, training agency or school. (If you are not able to obtain a sponsor, indicate that fact, identify any potential sponsors that you approached, and submit as a substitute 3 reference letters from persons knowledgeable of your character and employment history who are not related to or residing with you.)

  • Your written description of the events that took place that resulted in each disqualifying offense or incident. Include what happened, how it happened, why it happened, when and where it happened, and any person present at the time.

  • Your written explanation describing why you feel you do not pose a threat or risk to the health, safety or welfare of residents, clients or patients.

  • Copies of any professional, occupational or vocational licenses, certifications or registrations issued in Missouri or any other state. If you have ever been refused a license, certificate, or registration by any public or governmental licensing board, agency or regulatory authority, attach certified copies of the denial documents. If any license, certification or registration you hold has ever been revoked, suspended or otherwise subjected to any type of disciplinary action, attach certified copies of the revocation, suspension, or disciplinary documents.

  • If you have any pending felony or misdemeanor charges, include a statement explaining the circumstances and certified copies of the charging documents for all pending criminal charges.

  • If you have any allegations of child abuse, neglect or endangerment pending against you or any pending circumstances that might result in the denial, revocation, or involuntary suspension of a foster parent license or in your inclusion on the Department of Mental Health Employee Disqualification list, include a statement explaining the circumstances.

What information is taken into consideration during the review of the Good Cause Waiver application?

  • A professional panel will review the information submitted and will base a decision on:

  • The applicant’s age at the time the crime was committed or at the time the incident occurred that resulted in the applicant being listed on the background check lists in the Family Care Safety Registry;

  • The circumstances surrounding the crime or surrounding the incident that resulted in the applicant being listed on the background check lists in the Family Care Safety Registry;

  • The length of time since the conviction or since the occurrence of the incident that resulted in the applicant being listed on the background check lists in the Family Care Safety Registry;

  • The length of time since the applicant completed his or her sentence for the disqualifying conviction(s), whether or not the applicant was confined, conditionally released, on parole or probation;

  • The applicant’s entire criminal history and history of all incidents that resulted in the applicant being listed on the background check lists in the Family Care Safety Registry, including whether that history shows a repetitive pattern of offenses or incidents;

  • The applicant’s prior work history;

  • Whether the applicant had been employed in good standing by a provider but subsequently became ineligible for employment due to the hiring restrictions in section 660.317, RSMo;

  • Whether the applicant has been convicted or found guilty of, or pled guilty or nolo contendere to any offense displaying extreme brutality or disregard for human welfare or safety;

  • Whether the applicant has omitted a material fact or misrepresented a material fact pertaining to his or her criminal or employment history or to his or her history of incidents that resulted in his or her being listed on the background check lists in the Family Care Safety Registry;

  • Whether the applicant has ever been listed on the Employee Disqualification List maintained by the department as provided in section 660.315, RSMo;

  • Whether the applicant’s criminal offenses were committed, or the incidents that resulted in the applicant being listed on the background check lists in the Family Care Safety Registry occurred, during the time he or she was acting as a provider or as an employee for a provider;

  • Whether the applicant has, while disqualified from employment by a provider, obtained employment by fraud, deceit, deception or misrepresentation, including misrepresentation of his or her identity;

  • Whether the applicant has ever had a professional or occupational license, certification, or registration revoked, suspended, or otherwise disciplined;

  • Any other information relevant to the applicant’s employment background or past actions indicating whether he or she would pose a risk to the health, safety or welfare of residents, patients or clients; and

  • Whether the applicant has supplied all information requested by the department.

  • If, at the time of an application for a waiver, or during the waiver consideration process, the applicant has been charged or indicted for, but not convicted of, any of the crimes covered under the provisions of section 660.317, RSMo, the department will hold the request for waiver in abeyance while such charges are pending or until a court of competent jurisdiction enters a judgment or order disposing of the matter.

What should I do if I can’t get certified court documents for my criminal offense(s)?

Occasionally situations arise in which a court is unable to provide certified court documents. When this occurs, provide the court with the form, Good Cause Waiver – Unavailable Court Documents form MO580-2684 (11/03). This form can be downloaded from the internet at www.dhss.state.mo.us/goodcausewaiver. The applicant must complete Section A of the form and the court must complete Sections B, C. and D. The court must provide a written explanation for each document that is unavailable. The form must be signed by a court official. The applicant must submit the completed form along with the Application for Good Cause Waiver form and all other required documents.

If a Good Cause Waiver application is denied, can I reapply?

Yes, you may reapply one year from the date of the denial.

As an employer, how do I verify that a Good Cause Waiver has been granted or is still valid?

If an individual being considered for employment reveals the existence of a Good Cause Waiver or reveals the existence of an otherwise disqualifying circumstance, it is the employer’s responsibility to verify whether a Good Cause Waiver was granted and if the waiver is still valid. The employer should call the Family Care Safety Registry toll-free access line at 1-866-422-6872 and ask to have a Good Cause Waiver verified. The employer will need to provide the individual’s full name, social security number, and date of birth in order to obtain verification of the waiver. The request for a Good Cause Waiver verification can also be faxed to the Family Care Safety Registry at 573-522-6981. Verbal verification with be provided over the telephone and follow-up written verification can either be mailed or faxed to you.