| Cultural
Competency/Cultural Literacy Resources |
| |
|
General |
| |
| http://www.dhs.state.mn.us/main/groups/agencywide/documents/pub/DHS_id_016415.hcsp |
| Guidelines
for culturally competent organizations from Minnesota, a general
document related to standards and principles that promote effective
and responsive services to culturally diverse populations dated May,
2004 |
| |
| http://www.mcf.gov.bc.ca/publications/cultural_competency/assessment_tool/tool_4.htm |
| A cultural competency assessment tool for programs |
| |
| http://www.awesomelibrary.org/multiculturaltoolkit.html |
| A
toolkit for cross cultural collaboration providing information
helpful for developing planning partnerships in diverse community
including communication issues, 10 common myths, reference materials
and a bibliography |
| |
| http://www.ncptsd.va.gov/facts/disasters/fs_riskfactors.html |
| Summarizes risk factors for
disaster victims and survivors, including culture, gender and other
demographics |
| |
| 50,000 Disaster Victims Speak:
(file from cd) |
| A
literature review summary entitled 50,000 Disaster Victims Speak and
specific studies related to cultural and socioeconomic status and
outcomes are included in the review. |
| |
| Technical Assistance Bulletin |
| A
federal technical assistance bulletin on application of cultural
competence in program design, application and management. |
| |
| http://www.casanet.org/library/culture/culture-aware.htm |
| An article relating to clinicians and their self
awareness of cultural frames of reference as it impacts practice |
| |
| http://archive.naccho.org/modelPractices/Result.asp?PracticeID=64 |
| A
NACCHO model practice for multicultural health promotion that could
be adapted to emergency preparedness |
| |
| http://www.cdc.gov/od/katrina/09-14-05.htm |
| Scroll
down on this CDC page to find brief reference to cultural
differences in grief and death rituals.
Developed during Katrina 2005.
Also references and provides link to CDCynergy modules that
address risk communication principles. |
| |
| http://www.diversityrx.org/BEST/index.html |
| A
page with table of contents related to interpreter services and
cultural competency standards, practices and resources.
Generic, not tailored to emergency management. |
| |
| http://nctsnet.org/nccts/nav.do?pid=ctr_top_srvc |
| Cultural competence materials related to culture and
trauma on the National Child Traumatic Stress Network website. |
| |
| Emergency Management and All-Hazards Planning |
| |
| Planning & Response Strategies
for Culturally Diverse Populations (file from cd) |
| Document developed to share
strategies to address needs for culturally diverse populations. |
| |
| http://www.accessiblesociety.org/topics/independentliving/disasterprep.htm |
| Principles
for planning for disability groups that could be adapted to planning
for cultural minorities |
| |
| http://www.aic.gov.au/conferences/policing/dean.pdf |
| Eight
page document called Emergency Planning for Culturally and
Linguistically Diverse Populations developed by Australian
authorities |
| |
| http://www.ocipep.gc.ca/research/resactivites/emerMan/1994D018_e.asp |
| Cultural
Diversity and Disaster Management, a 34 page document from Canada |
| |
| Culturally and Linguistically Diverse (CALD) Communities |
| A webpage with links to several documents developed
by Australian government related to cultural diversity and emergency
management
|
| |
| http://matrix.msu.edu/~disaster/sampleplans.php |
| Provides
links to disaster plans for museums and cultural institutions
designed to protect the heritage and artifacts of communities in the
face of disaster |
| |
| http://apha.confex.com/apha/133am/techprogram/session_15895.htm |
| Brief
summary of presentation at APHA called “Building a Better Life
Boat: Engaging African American Community and Faith-Based
Organizations in Emergency Preparedness and Disaster Response” with presenter names and contact information. |
| |
| http://www.seeingblack.com/2005/x101105/411_oct05.shtml |
| A
2005 article from the Environmental Justice Resource Center that
discusses impact of race and poverty related to disaster response.
|
| |
| http://www.nyam.org/news/2499.html |
| A
press release regarding upcoming New York Academy of Medicine study
of community planning in four communities to demonstrate effective
methods of community involvement based on findings and
recommendations from Redefining Readiness study (see below under
Health) that found cultural, racial differences in trust for
community disaster plans |
| |
| http://www.state.sc.us/cma/Hispanic_Report/htm/Public_Safety.htm#Emergency_Preparedness |
| Recommendations
for emergency management to address needs of persons in their
jurisdiction who are Hispanic.
For emergency services recommendations, go to http://www.state.sc.us/cma/Hispanic_Report/htm/Public_Safety.htm#emergency_services |
| |
| http://www.preparenow.org/purpose.html |
| The home page for a California organization of
diverse vulnerable groups advocating for special planning efforts
for their needs. Includes
a library of resources and links |
| |
| Emergency Management for Australia's Non-English Speaking Background Community: Residents and Visitors |
| Allows
download of several Australian reports regarding cultural and
linguistic groups and emergency response.
Principles and approach may be adaptable for use in planning. |
| |
| http://www.houstontx.gov/oem/hurricane.html |
| A
Spanish version of a special needs survey instrument to document
transportation and other needs in an emergency. |
| |
| http://www.firstvictims.org/tools.html |
| Provides
universal signs for disability populations related to emergencies |
| |
| http://www.firstvictims.org/rumors.html |
| Site
to check out rumors/myths and get correct information related to
special needs populations & disasters |
| |
| http://www.ncptsd.va.gov/documents/index.html |
| Scroll down to an article citation with the lead
author named Fran Norris for a two part article titled “60,000
Disaster Victims Speak”. Provides
a helpful summary of characteristics that place people at higher
risk of mental health issues after a disaster.
Among the characteristics are cultural minority, gender, and
age. |
| |
| All Ears for a Blast From the Past |
| A
1/25/06 Washington Post article regarding use of special sirens for
different warning functions that can broadcast warnings in different
languages. |
| |
| http://www.nvoad.org/documents.php |
| Scroll
down the page for the VOAD Long Term Recovery Manual for
communities, in Spanish and English. |
| |
| Public Health/Health/Hospitals |
| |
|
Cultural Competency |
| HRSA
Cultural Competence resources and publications |
| |
| http://www.culturalhealing.com/healthcare.htm |
| Provides
a bibliography of articles related to cross cultural considerations
in delivery of health care |
| |
| http://www.omhrc.gov/CLAS/ |
| Outlines recommendations for
culturally competent health care developed by the Office for
Minority Health in the US Public Health Service |
| |
| Terrorism Planning Through the Eyes of the Public (file from cd) |
| The Redefining Readiness
Study discusses impact of culture and race on community response to
advice from public health authorities and makes recommendations to
address issues. |
| |
| http://www.usp.org/audiences/consumers/pictograms/describe.html |
| Free downloadable pictograms
for medication administration for low literacy and non-English
speaking persons. |
| |
| Symbols for Use in Health Care |
| Free downloadable universal
symbols for healthcare settings.
Some may also be useful in other settings. |
| |
| http://hablamosjuntos.org/signage/symbols/default.using_symbols.asp |
| Click on Part I in body of
text for a 56 page report on use of universal symbols in health care |
| |
| Counselling In A Multicultural Society
(file from cd) |
| An eight page document
related to medication compliance counseling with culturally diverse
populations designed as an online self study topic including a post
test. |
| |
| http://www.emedicine.com/emerg/topic721.htm |
| Brief
narrative for medical personnel deploying to another country to
provide services in an emergency.
A few paragraphs make an excellent case for cultural
sensitivity, the need for more extensive training and provision of
examples that illustrate issues/problems when cultural differences
are not addressed. |
| |
| http://depts.washington.edu/pfes/cultureclues.html |
| A
series of fact sheets by culture called Culture Clues for use in
health care settings and available for reproduction with attribution
Specifically addresses perceptions of illness, kinship and
decision making as well as comfort with touch as cultural issues and
provides specific guidance regarding communication.
Cultures include African American, Albanian, Native American,
Chinese, Deaf and Hard of Hearing, Korean, Latino, Russian, Somali,
Vietnamese. End of life
fact sheets for Latino, Russian and Vietnamese cultures only. |
| |
| http://healthlinks.washington.edu/ethnomed/ |
| A
variety of health-related information with culturally specific
guidance and information translated into several languages. |
| |
| Physician cultural competence:Cross-cultural communicationimproves care
(file from cd) |
| An overview
article that provides a general overview of issues in healthcare
impacted by cultural perspective
|
| |
| http://www.cbhd.org/resources/bioethics/ccbibliography.htm |
| Bibliography on cultural diversity and bioethics. |
| |
| Guía de respuesta a emergencias de salud pública para directores de salud pública estatales, locales y tribales |
| The Spanish version of CDC's Public Health
Emergency Response Guide for state, local, and tribal Public Health
Directors has been can now be accessed on the CDC Emergency
Preparedness and Response Spanish website listed above. |
| |
| Cultural Competence Series |
| This guidebook on cultural
competency and health promotion with African Americans has
information that generalizes to other activities.
Includes overview of African American culture as well as
models for outreach & intervention. |
| |
| Mental Health |
| |
| http://www.mentalhealth.samhsa.gov/dtac/resources.asp#reading |
| Disaster
Technical Assistance Center (DTAC) for Substance Abuse and Mental
Health Services Administration (SAMHSA) has developed a list of peer
reviewed articles related to cultural competency with brief
descriptions of the article; click on either pdf or html version of
the document to access. |
| |
| http://www.mentalhealth.samhsa.gov/publications/allpubs/SMA03-3828/appendixf.asp |
| SAMHSA’s
guiding principles for cultural competence in disaster services for
FEMA funded Crisis Counseling Programs. |
| |
| http://www.culturalhealing.com/mentalhealth.htm |
| Provides
a bibliography of articles related to cross cultural considerations
in delivery of mental health care |
| |
| Disaster Mental Health for States: Key Principles, Issues and Questions
(file from cd) |
| A checklist for disaster
mental health planning that includes questions regarding special
populations that may provide helpful structure for community
assessment. Useful as a
tool for planning, community education and outreach to diverse
populations. |
| |
| http://www.massey.ac.nz/~trauma/issues/1999-2/doherty.htm |
| An
article on cross cultural considerations in disaster mental health
counseling |
| |
| http://www.ctrp.org/resources_cultural_comp.htm |
| Series
of links related to disaster mental health and culturally competent
services |
| |
| http://www.apadiv31.org/culturalcompetence.htm |
| Powerpoint
presentation and other resources for cultural competence in disaster
mental health |
| |
| Disaster Response to Communities of Color: Cultural Responsive Intervention
(file from cd) |
| An article on cross cultural
response and behavioral health responses |
| |
| http://www.mentalhealth.samhsa.gov/publications/allpubs/SMA03-3828/default.asp |
| The
Substance Abuse and Mental Health Services Administration has
developed a publication titled “Developing Cultural Competence in
Disaster Mental Health Programs” available at for order, viewing,
printing, or downloading PDF. |
| |
| Mental Health Needs of Refugees
(file from cd) |
| The
World Health Organization has published a document on the mental
health needs of refugees. Published
in 1996, it can be accessed at for viewing or printing. |
| |
| https://ncadistore.samhsa.gov/catalog/audiences.aspx? |
| Substance
abuse materials related to different cultural populations can be
requested at free of charge. |
| |
| http://www.ojp.usdoj.gov/ovc/publications/infores/crt/chap8.htm |
| Information
about Cultural Perspectives on Trauma compiled by NOVA can be found
at including culture specific guidance related to loss and
victimization issues. |
| |
| http://www.mentalhealth.samhsa.gov/features/surgeongeneralreport/chapter2/sec8.asp |
| Overview
of Surgeon General’s Report on Cultural Competency and mental
health care |
| |
| http://www.mentalhealth.samhsa.gov/dtac/dialogue/Fall2005.asp#three |
| A
series of brief articles related to cultural competency and crisis
counseling related to rural populations, African Americans and
Native Americans with some resource material listed. |
| |
|
http://www.psych.org/disasterpsych/links/weblinks.cfm |
| Scroll down the page of multiple links to find
APA links to cultural/ethnic sites as related to disaster
psychiatry. |
| |
| http://www.abpsi.org/ |
| Homepage
of the American Association of Black Psychologists has a link to an
article developed by some of its members titled “Guidelines for
Providing Culturally Appropriate Services for People of African
Ancestry Exposed to the Trauma of Hurricane Katrina” |
| |
| http://www.gmu.edu/departments/csdc/disaster.htm |
| A
site aimed at university students from a historically black
university addressing crisis, disaster and terrorism with additional
links |
| |
| http://www.trauma-pages.com/disaster.php |
| From
David Baldwin’s Trauma Information Pages, an extensive listing of
fact sheets and links, including many related to refugees,
international disasters, Bosnia and other issues with cross-cultural
relevance. Home page of this site is http://www.trauma-pages.com/index.htm |
| |
| http://www.ncptsd.va.gov/documents/index.html |
| Scroll
down the page to an article with the lead author named Fran Norris
for a two part article titled “60,000 Disaster Victims Speak”. Provides a helpful summary of characteristics that place
people at higher risk of mental health issues after a disaster.
Among the characteristics are cultural minority, gender, and
age. |
| |
| Spiritual Care |
| |
| http://www.awesomelibrary.org/Classroom/Social_Studies/Multicultural/Multicultural.html |
| Resource
listings of different cultures and traditions that could serve as
reference material on specific population groups related to planning
including health, communication and religion, all important factors
in emergency planning. |
| |
| http://www.nmfi.org/resources.htm#mourning |
| List
of resources on cross cultural grief behaviors and rituals by
culture including some related to mental health interventions and
spiritual care |
| |
| http://www.nctsnet.org/nccts/nav.do?pid=ctr_top_srvc_resource |
| Linked
listing of trauma and culture sites compiled by the National Child
Traumatic Stress Network related to children and families in
traumatic situations. Appropriate
for multidisciplinary use in outreach, service delivery and
community development |
| |
| Educators |
| |
| http://www.mentalhealth.samhsa.gov/cmhs/EmergencyServices/culture.asp |
| A
tip sheet for teachers related to the role of culture in
children’s reactions to disaster |
| |
| http://www.mass.gov/samh/coping/teachers.html |
| Student
diversity and trauma factsheet |
| |
| Natural Disasters, Crisis Intervention and School Psychology: Melding Human Needs and Professional Roles
(file from cd) |
| A 9
page article written by a school counselor involved in Great Floods
of 93 that discusses school role in disasters and child-friendly
strategies that promote individual involvement and empowerment in
recovery |
| |
| http://www.nasponline.org/NEAT/neat_cultural.html |
| A handout by the National
Association of School Psychologists related to cultural perspectives
on trauma that summarizes a chapter of NOVA manual.
|
| |
| http://www.gmu.edu/departments/csdc/disaster.htm |
| A
site aimed at university students from a historically black
university addressing crisis, disaster and terrorism with additional
links |
| |
| Community Education |
| |
| http://www.culturalhealing.com/patientedu.htm |
| Articles
regarding development of patient education materials across
cultures, may be adapted for emergency management as well as helpful
for public health emergencies |
| |
| Community Development |
| |
| Disaster Preparedness Guidebook for Community Development Professionals
(file from cd) |
| A guidebook for community
development specialists active in preparing and assisting after a
disaster that may be helpful in outreach to specific cultural
communities for community education, planning and resource
development. Disaster
Preparedness Guidebook for Community Development Professionals
prepared by the National Community Development Association, 9/03
version |
| |
| Linguistic Competence, Translation and
Interpreters |
| |
| http://www.xculture.org/training/index.html |
| Brief
fact sheet available by going to this site and selecting the
download PDF by the icon for Providing Health Care Services through
an Interpreter. Also
has training courses in cultural competency to take on same page. |
| |
| http://www.xculture.org/interpreter/overview/ethics.html#Frameworks |
| Interpreter
code of ethics |
| |
| http://www.xculture.org/interpreter/overview/models.html |
| Models
of interpreter services with descriptions and implications of each |
| |
| http://www.redcross.org/pubs/dspubs/cde.html |
| Red
Cross disaster preparedness materials are available on a variety of
topics and in multiple languages. |
| |
| https://ncadistore.samhsa.gov/catalog/audiences.aspx? |
| Substance
abuse materials in different languages can be requested free of
charge. |
| |
| www.mla.org/census_main |
| The
Modern Language Association maintains information about language
spoken across America. Their
interactive site has a tutorial and other tools developed by their
Language Map Data Center staff. |
| |
| http://www.ncihc.org/index.htm |
| The
National Council on Interpreting in Health Care has a number of
resources on their home site related to outreach to persons with
limited English proficiency. The
site includes documents related to use of interpreters and other
resources that may be helpful to planners and advocates. |
| |
| www.usfaparents.gov
for English or www.usfa.fema.gov/padres |
| for
Spanish Multicultural Fire Safety Campaign for Babies & Toddlers
includes a variety of materials, including a print public service
announcement and an educational video.
Posters, brochures and a web site are in English and Spanish.
A fact sheet is also in Chinese, French, Korean, Russian and
Vietnamese. You can go
to the website or call USFA Publications at 800-561-3356. |
| |
| Emergency Multilingual Phrasebook |
| The phrasebook can be
downloaded in Portable Document Format below. For ease of access,
the PDF version of this document has been loaded as separate
chapters - one for each language. Each section is a two page
document. Download the English chapter to use as your guide for the
other languages |
| |
| http://hablamosjuntos.org/sm/default.mundo_hispano.asp |
| An
online Spanish translation service that allows the user to enter
words for translation and also provides tips on translation on the
sidebar menu. |
| |
| http://hablamosjuntos.org/sm/default.index.asp |
| A 7
page report called Developing Better Non-English Materials:
Understanding the Limits of Translation and related information.
Tailored to health care but valuable information for other
disciplines. |
| |
| http://nctsnet.org/nccts/nav.do?pid=ctr_top_sp |
| Special
needs population materials include specific materials related to
impact of being deaf on the trauma experience as provided on the
National Child Traumatic Stress Network website. |
| |
| http://www.sos.mo.gov/wolfner/referenceservices.asp |
| Missouri’s
Wolfner Library, part of the State Library, provides information
about getting information translated into Braille.
http://www.sos.mo.gov/wolfner/
is the home site for Wolfner Library for the Blind |
| |
| Undocumented Aliens |
| |
| http://www.firstvictims.org/link.html |
| Has
resources for special needs populations including undocumented
individuals |
| |
| Community Assessment and Statistics |
| |
| www.census.gov |
| Census
data with information about a variety of demographic statistics
regarding Americans. |
| |
| http://mcdc2.missouri.edu |
| Missouri
County statistics from census data can be found at this page on the
right side of the desktop where there is a listing of Quick Links.
Near the bottom of the list, click on Missouri County Data
Map, then select the county of interest.
Includes lots of demographics like poverty, gender, race,
cultural ancestry, age, disability, etc. |
| |
| Specific
Cultural Population Resources |
| |
| http://www.nichd.nih.gov/publications/pubs/cope_with_crisis_book/index.cfm |
| “An Activity Book for African American
Families: Helping
Children Cope with Crisis” |
