Select a section: Community Capacity Social Determinants of Health Cultural Competence Budget Preparation Funding Resources Cultural competence is a complex concept that can be used to mean a variety of different things. For purposes of Intervention MICA, cultural competence refers to having the skills and abilities to respond respectfully and effectively to the community of interest in a manner that recognizes, affirms, and values diversity and equity. Therefore, cultural competence is more than just increasing awareness of or sensitivity to diverse groups and cultures.

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Cultural competence requires that organizations (National Center for Cultural Competence, NCCC):

• have a defined set of values and principles, and demonstrate behaviors, attitudes, policies and structures that enable them to work effectively cross-culturally.
• have the capacity to (1) value diversity, (2) conduct self-assessment, (3) manage the dynamics of difference, (4) acquire and institutionalize cultural knowledge and (5) adapt to diversity and the cultural contexts of the communities they serve.
• incorporate the above in all aspects of policy making, administration, practice, service delivery and involve systematically consumers, key stakeholders and communities.

The NCCC describes cultural competence as a developmental process that evolves over time. In order to increase cultural competence, it is helpful to have strong partnerships with a diverse group of individuals and organizations in your community (see partnership) and a good understanding of the social determinants of health in your community.

If you and your partners identify the need to increase cultural competency (see partnership), you may want to investigate local resources and opportunities for training and technical assistance in your community.