Certified Manager Information

Home and Community Based Care Provider Information

Training - Frequently Asked Questions

Training

Thank you for your inquiry of the certified manager's training. This is where you will download the training packet for class, download the participant information and find the dates of the classes.

You will need Microsoft word or a compatible program and Adobe Acrobat 6.0. Adobe Acrobat provides a free down load at www.adobe.com. If you have dial-up access it may take an extensive amount of time for the training packet to download. Copies of the training packet will be available for purchase from local printer shops. The list of print shops will be available the day of training at the registration desk.

• Provider Certification Training Agenda: Click on this and it will take you to the agenda. (Print the agenda.) On the agenda, you will find information highlighted in blue. Click on the highlighted information. You may find a list of information you need to click on and download or it may take you directly to a document to print. Be sure to click on all highlighted information to guarantee a complete packet.
• Participant Demographic Information: Click on this and it will bring up a form. This form needs to be completed and brought to the training class. This form will be used to register for class. Copies of the form will be available at the registration table.
• Training Schedule: Click on this and the dates of the training are listed.

Thank you for your interest in the certified manager training.

Frequently Asked Questions

Each in-home service provider is required to designate a manager who will be responsible for the provider's day-to-day operation. Attending provider certification class and passing a test at the completion of the course meet this requirement.
19 CSR 15-7.021(14)(A)(B)

When are classes held?
How do I sign up to attend class?
What is the test like?
Do I have to attend the training session if I need to take the test again?
How often can I take the test?
I am having trouble downloading the training packet.

When are classes held?
Certification classes are held each quarter (March, June, September, December) at the Truman State office building in Jefferson City, Missouri. See the attached schedule for the specific dates.

How do I sign up to attend class?
Pre-registration is not required. Individuals are asked to complete the Participant Demographic Information form and bring it to class. Blank forms are available at the registration desk.

What is the test like?
The test is administered on the last day of class and will begin at approximately 11:00 AM. There are 40 questions on the test, multiple choice and true/false. Questions about each training session will be on the test. A score of 80% or more is required to pass the test. Results will be mailed to you.

Do I have to attend the training session if I need to take the test again?
No, attendance is not required.

How often can I take the test?
You can take the test as often as you like there are no limits. The test will only be administered at the conclusion of the each class.

I am having trouble downloading the training packet.
If you have dial-up access it may take along time to download. Copies of the training packet will be available for purchase from local print shops. The list will be available at the registration table.